Privacy Policy

Introduction

Cleveland Truck Parking ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out forms on our website
• Rent a parking spot
• Contact us via phone, email, or in person
• Subscribe to our newsletter

This information may include:

• Name and contact information (address, email, phone number)
• Payment information
• Government-issued identification
• Vehicle information (for vehicle parking)

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Device information
• Pages visited and time spent on our website
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Process your rental applications and manage your account
• Communicate with you about your rental and our services
• Process payments and send billing information
• Improve our website and customer service
• Send marketing communications (with your consent)
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations
• Legal authorities when required by law
• Third parties with your consent

Text Messaging (SMS) and Mobile Information

When you provide your mobile number and opt in, Cleveland Truck Parking may send you text messages about your rental and account, including reservation and move-in confirmations, gate access codes, payment receipts and past-due reminders, and replies to your questions. Message frequency varies; up to 6 messages per month. Message and data rates may apply. Reply STOP to opt out and HELP for help at any time, or call (216) 600-1656. Consent to receive text messages is not a condition of any purchase or rental.

We do not sell or share your mobile phone number or SMS opt-in information with any third parties or affiliates for their marketing or promotional purposes. Mobile information is used solely to deliver the messages you requested and to operate our service. The information-sharing categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications

Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve your experience. You can control cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Cleveland Truck Parking
799 E 73rd St,
Cleveland, OH 44103
Phone: (216) 600-1656
Email: parking@clevelandtruckparking.com